Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (75ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Yes, we require the full rental amount when booking your event. Cancellation of event with a notice of 48-hours or more will result in a full refund of your payment. In the event of a cancellation with less than 48-hour notice, renter forfeits $50 of the rental payment to cover administrative and loss rental costs.
We offer free delivery within our service area. Pickup and set up of all our equipment is included in the price.
We set up between 8:00am – 11:00am the day of your event, and we pick up begins after 6:00pm the same day for daily rentals which allows 7 plus hours of fun!
We accept Visa, MasterCard, Discover, and American Express. Due to the Covid-19 outbreak, we are not currently accepting cash to do our part to protect you and our drivers.